At Dotdhat Beauty, we are committed to delivering your orders safely and on time. Please review our shipping policy for important details regarding processing, delivery, and shipping charges.
1. Order Processing
- Orders are processed within 1–3 business days after payment is confirmed.
- Orders placed on weekends or public holidays will be processed on the next business day.
- You will receive an email confirmation once your order has been shipped.
2. Shipping Methods & Delivery Times
- We offer reliable shipping options to ensure your products arrive quickly and safely.
- Standard Shipping: 3–7 business days
- Express Shipping (where available): 1–3 business days
- Delivery times may vary depending on your location and external factors such as weather or courier delays.
3. Shipping Charges
- Shipping costs are calculated at checkout based on your location and chosen shipping method.
- Free shipping promotions may apply to orders meeting specific criteria, which will be clearly displayed at checkout.
4. Tracking Your Order
- Once your order has shipped, you will receive a tracking number via email.
- You can track your package through the provided courier website to stay updated on delivery status.
5. International Shipping
- International shipping is available to select countries.
- Delivery times and charges may vary depending on the destination country and customs processing.
- Customers are responsible for any customs duties or import taxes that may apply.
6. Lost or Damaged Shipments
- If your order is lost or arrives damaged, please contact us immediately at dotdhatbeauty@gmail.com.
- We will work with the courier to resolve the issue and ensure you receive your order or a replacement.
7. Contact Us
For any questions regarding shipping, please contact us at:
Email: dotdhatbeauty@gmail.com
